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Platform · email marketing

Drip

Ecommerce email automation with behavior-based workflows

est. 2013United States100 appsAI ecosystem: low1 AI tools fit
Visit Dripwww.drip.com

The verdict

Drip is an ecommerce-focused email platform built around behavior-based automation. It targets stores wanting personalized email tied to customer actions.

What it is

Drip centers on ecommerce email automation, using store and behavior data to personalize sequences and product recommendations. It connects to common store platforms and emphasizes workflow building over broadcast email. It sits between simpler tools and Klaviyo on price and depth. Its single contact-based plan is straightforward but can feel expensive for small lists, and SMS support is weaker than rivals that lead with it.

Strengths

  • Behavior-based workflows personalize email from store and browsing activity
  • A single contact-based plan keeps the pricing structure simple to understand
  • Product-recommendation blocks pull catalog items into automated sequences

Trade-offs

  • The single plan can feel expensive for small lists compared with tiered rivals
  • SMS support is weaker than platforms that lead with combined email and SMS
  • It is ecommerce-oriented, offering less for non-store or service businesses

Best for

Building automated, personalized email sequences driven by customer behavior in a store

Not for

Senders who mainly need simple broadcasts, or those prioritizing strong built-in SMS

AI tools that fit Drip

Scored on how well each tool actually works with Drip — integration depth, workflow fit, and real adoption. Higher is better.

Pricing

Pricing scales by contacts (no permanent free tier; trial available), roughly from the high tens of dollars per month upward depending on list size.

Drip

$39/mo

  • email automation
  • ecommerce features
  • price scales by contacts

What people build with it

ecommerce email marketingbehavior-based automationproduct recommendationsabandoned cart flowscustomer segmentation

Frequently asked

What is Drip best at?
It focuses on behavior-based ecommerce email automation, using store and browsing data to personalize sequences and product recommendations.
How is Drip priced?
It uses a single contact-based plan that scales with list size, which is simple but can feel costly for very small stores.
Does Drip support SMS?
It offers SMS, but support is weaker than platforms like Klaviyo or Omnisend that lead with combined email and SMS.
Drip or Klaviyo?
Klaviyo has deeper analytics and stronger SMS for larger stores; Drip appeals to stores wanting straightforward behavior-based automation.