Platform · video webinar
Zoom
Video meetings, webinars and phone with a built-in AI assistant
The verdict
Zoom runs reliable video meetings and webinars across desktop and mobile, with an AI Companion that summarizes meetings and drafts follow-ups. Used widely from solo calls to enterprise events.
What it is
Zoom's core is dependable real-time video: meetings, webinars, phone and rooms that hold up across networks and devices. Its AI Companion summarizes meetings, catches you up if you join late, and drafts follow-up messages and chat replies. A large app marketplace and open API let teams extend it into scheduling, CRM and note-taking workflows. The tradeoffs are that webinar registration and reporting are an add-on rather than its focus, the best AI and large-event features sit on higher tiers, and meeting recordings need other tools to become published content.
Strengths
- Real-time video holds up reliably across networks and devices, which is why it scales from a one-on-one to a large event
- The AI Companion summarizes meetings, catches latecomers up, and drafts follow-ups without a separate note-taker
- A large app marketplace and open API let teams wire Zoom into scheduling, CRM and transcription tools
Trade-offs
- Webinar registration pages and attendee reporting are an add-on layer rather than Zoom's core strength
- The most useful AI and large-event capabilities are gated behind higher-priced tiers and add-ons
- Recordings stay as meeting files, so turning them into clips or polished content requires separate tools
Best for
Running reliable live meetings and webinars with automatic AI summaries and follow-up drafts
Not for
Teams whose main need is a marketing webinar funnel with deep registration and lead reporting, or turning recordings into published content
AI tools that fit Zoom
Scored on how well each tool actually works with Zoom — integration depth, workflow fit, and real adoption. Higher is better.
The AI ecosystem
Large app marketplace, open API, Zapier support and a built-in AI Companion across meetings, phone and team chat.
Pricing
Free tier (40-min group meetings); paid plans (Pro, Business, Business Plus, Enterprise) per user/year, plus add-ons (Webinars, Events, Phone, AI). Annual billing common.
Basic
Free$0
- group meeting time limit
- core video
Pro
$14/mo
- longer meetings
- cloud recording
- AI Companion
Business
$19/mo
- more hosts
- admin controls
- branding
Enterprise
Custom
- large-scale events
- advanced security
- custom support
Workflows built on Zoom
Ready-made AI tool stacks for getting real jobs done on Zoom — each one scored on how well the tools work together.
What people build with it
Frequently asked
- What does Zoom AI Companion do?
- It summarizes meetings, can catch you up if you join late, and drafts follow-up messages and chat replies, reducing the need for a separate note-taker.
- Is Zoom good for marketing webinars?
- It runs webinars, but registration pages and attendee reporting are an add-on. Marketing teams who live in webinar funnels often prefer a webinar-first platform.
- Can other AI note-takers join Zoom calls?
- Yes. Marketplace apps like Fireflies, Otter and Avoma join Zoom meetings to transcribe, summarize and analyze them alongside the native tools.
- Does the free Zoom plan limit meeting length?
- Yes. The Basic tier caps group meeting time, so teams running longer sessions need a paid plan.
- How do I turn a Zoom recording into clips?
- Zoom saves recordings as meeting files, so a separate clip tool such as OpusClip is used to cut them into short shareable segments.