Platform · scheduling booking
Acuity Scheduling
Appointment scheduling with intake forms and payments for service businesses
The verdict
Acuity Scheduling, part of Squarespace, handles client appointments with intake forms, payments, packages and class booking. Built for coaches, clinics and service providers, not just meeting links.
What it is
Acuity is scheduling built around paid client appointments. Clients self-book real availability, fill in custom intake forms, pay or deposit at booking, and buy packages, memberships or gift certificates. It handles classes and group sessions, staff calendars, and automated reminders to cut no-shows. As part of Squarespace it fits neatly with a Squarespace site. The tradeoffs are that it is priced for businesses rather than individuals with no free tier, and its interface and depth are more than someone who only needs a simple meeting link requires.
Strengths
- Custom intake forms collect what you need before the appointment, so a session starts with the client's details already in hand
- Clients can pay, leave a deposit or buy packages at booking, which suits paid service businesses
- Class and group scheduling plus staff calendars handle multi-provider and multi-attendee bookings
Trade-offs
- There is no free tier, so it costs more than a simple link scheduler from day one
- Its depth and interface are more than someone who only needs a basic meeting link wants to manage
- It fits most neatly with Squarespace, so a non-Squarespace site gets a slightly less integrated experience
Best for
Booking paid client appointments with intake forms, deposits, packages and class scheduling
Not for
Individuals who only need a free, simple meeting-booking link without payments or intake
AI tools that fit Acuity Scheduling
Scored on how well each tool actually works with Acuity Scheduling — integration depth, workflow fit, and real adoption. Higher is better.
The AI ecosystem
Integrations with payment, calendar and marketing tools, part of the Squarespace ecosystem, plus a public API and Zapier. Minimal native AI.
Pricing
No free plan (7-day trial); paid plans Emerging (~$16/mo), Growing (~$27/mo) and Powerhouse (~$49/mo) billed annually, scaling by calendars/features (HIPAA on top tier).
Emerging
$16/mo
- one calendar
- intake forms
- payments
Growing
$27/mo
- multiple calendars
- packages
- text reminders
Powerhouse
$49/mo
- many calendars
- memberships
- multiple time zones
What people build with it
Frequently asked
- What is Acuity Scheduling best for?
- Booking paid client appointments. It combines self-booking with intake forms, payments, deposits and packages, which suits coaches, clinics and salons.
- Can clients pay when they book on Acuity?
- Yes. Clients can pay in full, leave a deposit or buy packages and memberships at the moment of booking.
- Is there a free Acuity plan?
- No. Acuity is paid only, with tiers based on the number of calendars or staff and advanced features.
- How does Acuity relate to Squarespace?
- Acuity is part of Squarespace and fits neatly with a Squarespace site, though it also works as a standalone scheduler.
- Does Acuity reduce no-shows?
- It sends automated email and text reminders and can require payment or a deposit at booking, both of which help cut no-shows.